Bedrock Privacy Policy

  1. Introduction

    Welcome to Bedrock Logistics, LLC ("Bedrock", "we", "us", or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our services as a freight broker.

    Contact Information

    If you have any questions about this Privacy Policy or our data practices, please contact us at:

    • Email: compliance@bedrocklogistics.com
    • Phone: 214-347-8219
    • Address: 2501 N. Harwood St - Suite 2600, Dallas, TX 75201

  2. Information We Collect

    Personal Information:

    • Contact information (name, email, phone number)
    • Company details (business name, address, contact person)
    • Shipping details (pickup/delivery points, cargo details)
    • Payment information (for transaction purposes)

    SMS (Text Messaging) Services:

    • Phone numbers for those who opt into our SMS communications.

    How We Collect Information:

    • Directly from you when you provide it to us.
    • From third parties, like credit check services or public records, when necessary.

    Use of Information

    We use the information collected for:

    • Providing and managing freight brokerage services.
    • Communicating with clients about shipments, account status, or changes.
    • Improving our services and user experience.
    • Marketing and promotional activities where consent has been given.
    • Compliance with legal obligations.
    SMS Communications and TCR Compliance

    Consent:

    • We will only send SMS messages to users who have explicitly opted in. You can opt into SMS communications by providing your phone number and agreeing to receive messages.

    Opt-Out:

    • You can stop receiving SMS messages at any time by replying "STOP" to any message from us. You will receive a confirmation of your opt-out.

    Message Content and Frequency:

    • Messages may include shipment updates, changes in service, or promotional offers. Frequency will vary but will not exceed what is necessary for the operational needs or promotional activities you've opted into.

    Registration with The Campaign Registry (TCR):

    • Our SMS campaigns are registered with The Campaign Registry to ensure compliance with carrier policies, enhance deliverability, and combat spam.
    Data Sharing and Disclosure
    • We do not sell your personal information.
    • We may share your information with service providers who help us provide our services, but only under strict confidentiality agreements.
    • Legal compliance: we may disclose information if required by law or to protect our rights.

    Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

    Your Rights

    You have rights to:

    • Access your information.
    • Correct inaccurate information.
    • Request deletion of your data where applicable.
    • Opt-out of marketing communications.

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