Privacy Policy

Introduction

Welcome to Bedrock Logistics, LLC ("Bedrock", "we", "us", or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our services as a freight broker.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Address: 2501 N. Harwood St - Suite 2600, Dallas, TX 75201
• Phone: 214-347-8219
• Email: compliance@bedrocklogistics.com

Information We Collect

Personal Information:

• Payment information (for transaction purposes)
• Shipping details (pickup/delivery points, cargo details)
• Company details (business name, address, contact person)
• Contact information (name, email, phone number)

SMS (Text Messaging) Services:

• Phone numbers for those who opt into our SMS communications.

How We Collect Information:

• From third parties, like credit check services or public records, when necessary.
• Directly from you when you provide it to us.

Use of Information

We use the information collected for:

• Compliance with legal obligations.
• Marketing and promotional activities where consent has been given.
• Improving our services and user experience.
• Communicating with clients about shipments, account status, or changes.
• Providing and managing freight brokerage services.

SMS Communications and TCR Compliance

Consent:

We will only send SMS messages to users who have explicitly opted in. You can opt into SMS communications by providing your phone number and agreeing to receive messages.

Opt-Out:

You can stop receiving SMS messages at any time by replying "STOP" to any message from us. You will receive a confirmation of your opt-out.

Message Content and Frequency:

Messages may include shipment updates, changes in service, or promotional offers. Frequency will vary but will not exceed what is necessary for the operational needs or promotional activities you've opted into.

Registration with The Campaign Registry (TCR):

Our SMS campaigns are registered with The Campaign Registry to ensure compliance with carrier policies, enhance deliverability, and combat spam.

Data Sharing and Disclosure

• Legal compliance: we may disclose information if required by law or to protect our rights.
• We may share your information with service providers who help us provide our services, but only under strict confidentiality agreements.
• We do not sell your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Your Rights

You have rights to:

• Opt-out of marketing communications.
• Request deletion of your data where applicable.
• Correct inaccurate information.
• Access your information.